These Terms and Conditions govern your use of the nova88 platform, including all betting, gaming, and financial transaction services. By registering an account or using our services, you confirm that you have read, understood, and agree to be bound by these terms in full.
These Terms and Conditions are effective as of 1 January 2026. By continuing to use nova88 after this date, you acknowledge and accept any updates or modifications made to these terms. It is your responsibility to review this document periodically for changes.
In these Terms and Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:
You must be at least 21 years of age to register for and use nova88 services. By creating an account, you warrant that you meet this minimum age requirement. nova88 reserves the right to request proof of age at any time, and accounts found to belong to individuals under 21 years of age will be immediately closed, with all funds forfeited and returned in accordance with applicable law.
nova88 services are intended for residents of Indonesia and individuals physically located within Indonesian territory at the time of account registration and platform use. You warrant that your use of nova88 services does not violate any local, regional, or national laws applicable to you. It is your sole responsibility to ensure that online gambling is legal in your jurisdiction.
Each individual may register and maintain only one (1) nova88 account. Multiple accounts registered by the same person, household, IP address, device, or payment method are strictly prohibited. Duplicate accounts will be closed, and any bonuses, winnings, or funds associated with duplicate accounts may be forfeited.
To register an account, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and phone number. You agree to update this information promptly if it changes. Providing false, misleading, or incomplete information constitutes a material breach of these Terms and may result in account suspension or termination.
The following individuals are prohibited from registering or using nova88 services:
You are solely responsible for maintaining the confidentiality of your username, password, and any other account credentials. You must not share your login information with any third party. All activity conducted through your account will be deemed to have been authorized by you, regardless of whether you personally conducted that activity.
nova88 strongly recommends enabling two-factor authentication (2FA) on your account to enhance security. When 2FA is enabled, you will be required to provide a secondary verification code (sent via SMS or authenticator app) in addition to your password when logging in from a new device or IP address.
nova88 is required by international regulatory standards to verify the identity of all account holders. You agree to provide such documentation as we may reasonably request to complete KYC verification, which may include:
Failure to provide requested KYC documentation within a reasonable timeframe may result in account restrictions, including suspension of withdrawal privileges. All documents must be clear, legible, and unaltered.
If you become aware of any unauthorized access to your account or any other security breach, you must notify nova88 customer support immediately. nova88 will not be liable for any losses resulting from unauthorized account access if you have failed to maintain the confidentiality of your credentials or have failed to report suspicious activity promptly.
nova88 accepts deposits via the following Indonesian payment channels:
All transactions are denominated in Indonesian Rupiah (IDR). nova88 does not charge currency conversion fees, but your bank or payment provider may apply its own fees, which are beyond our control.
Minimum deposit amounts vary by payment method: Rp 25.000 for BCA, BRI, BNI, and Mandiri; Rp 50.000 for CIMB Niaga, OCBC NISP, Bank Danamon, and e-wallet channels. Maximum deposit limits are set per transaction and per 24-hour period; contact customer support for specific limits applicable to your account verification tier.
Deposits are typically credited to your nova88 account within 1 to 5 minutes for bank transfers and near-instantly for e-wallet transactions, provided all payment details are correct. Delays may occur during bank maintenance windows, public holidays, or periods of high transaction volume.
All deposits must originate from a payment account registered in your own legal name. Third-party deposits (payments made from accounts belonging to another individual) are strictly prohibited and will result in the deposit being refunded and your account being flagged for review. Repeated violations may lead to permanent account closure.
nova88 maintains a strict anti-money-laundering (AML) policy. Deposits that appear suspicious or inconsistent with normal betting patterns may be subject to additional verification. We reserve the right to request the source of funds for large or unusual deposit activity.
Withdrawals are processed to the same payment method used for deposit, unless alternative arrangements have been approved by nova88 for legitimate reasons (e.g., closed bank account). Withdrawals are available via bank transfer to BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and other supported Indonesian banks.
The minimum withdrawal amount is Rp 50.000. Withdrawal requests below this threshold will not be processed. There is no maximum withdrawal limit per transaction, but large withdrawals (above Rp 10.000.000) may require additional KYC verification and may be processed in installments for security reasons.
Standard withdrawal processing times are 5 to 15 minutes for verified accounts during business hours (WIB). Processing may take up to 1 to 3 hours during peak periods or bank maintenance windows. First-time withdrawals and withdrawals from accounts that have not completed full KYC verification may take up to 24 hours.
To qualify for withdrawal, you must have wagered a minimum of 1× (one times) your total deposit amount on the platform. This requirement exists to prevent the use of nova88 as a money transfer service and to comply with AML regulations. Bonus funds are subject to separate wagering requirements as specified in the terms of each promotion (see Section 6).
nova88 reserves the right to conduct additional security checks before processing any withdrawal request. These checks may include identity verification, proof of payment method ownership, and review of recent account activity. Withdrawals may be delayed or declined if any information provided is inconsistent, incomplete, or raises security concerns.
nova88 does not charge withdrawal fees for standard processing. However, your bank or payment provider may charge receiving fees or intermediary bank fees, which are beyond our control and will be deducted from the withdrawal amount by the receiving institution.
All bonuses, promotions, and special offers provided by nova88 are subject to specific terms and conditions that will be clearly stated at the time the offer is made. By claiming a bonus, you agree to comply with all applicable terms, including wagering requirements, game restrictions, time limits, and maximum bet limits.
New members may be eligible to claim a welcome bonus upon their first qualifying deposit. The Sports Welcome Bonus typically carries a 10× wagering requirement applied to the bonus amount and must be fulfilled using sports bets only. The Casino Welcome Bonus typically carries a 25× wagering requirement applicable to live casino and slot games. Only one welcome bonus may be claimed per registered account, household, or IP address.
Wagering requirements specify the number of times a bonus amount must be bet before any resulting winnings can be withdrawn. For example, a Rp 100.000 bonus with a 10× wagering requirement means you must place Rp 1.000.000 in total bets before withdrawal eligibility is met. Wagering contributions vary by game type and will be specified in the bonus terms.
All bonuses must be used and wagering requirements fulfilled within the specified time period (typically 30 days from the date of claim). Unused bonus funds and any winnings derived from expired bonuses will be forfeited after the expiration date.
nova88 reserves the right to cancel bonuses and void associated winnings if we detect any form of bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus repeatedly, colluding with other players, using automated betting systems, or engaging in low-risk betting strategies solely to meet wagering requirements. Suspected bonus abuse may result in account suspension or permanent closure.
nova88 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. In the event of a promotion being cancelled, any active bonuses at the time of cancellation will remain valid until their natural expiration date or until wagering requirements are met, whichever occurs first.
All bets are subject to acceptance by nova88. We reserve the right to refuse any bet or limit the stake on any bet at our sole discretion. Once a bet is confirmed via the platform interface and a bet confirmation number is issued, the bet is considered accepted and binding.
Sports bets are settled based on the official result as declared by the relevant governing body or competition organizer. In cases where no official result is available or a match is abandoned, postponed, or cancelled, bets may be voided and stakes returned, or settled according to specific sport-specific rules published on the nova88 platform.
nova88 offers live in-play betting on selected sporting events. Odds for live betting are updated in real time based on match dynamics. Due to the fast-moving nature of live events, there may be a brief delay between bet placement and acceptance. Bets placed after a significant event (goal, wicket, set win, etc.) may be rejected.
All live casino and slot games operate using certified Random Number Generator (RNG) technology or live-streamed dealer outcomes. Game-specific rules, payout tables, and Return to Player (RTP) percentages are displayed within each game interface. Select crash game titles feature provably fair algorithms allowing independent verification of each round outcome.
Togel (Indonesia's traditional numbers lottery) results are sourced from official draw operators in Singapore (SGP), Hong Kong (HK), Sydney (SDY), and Macau. Bets are settled based on the official published results. In the event of a draw being cancelled or delayed, affected bets will be voided and stakes returned.
In the event of an obvious error (incorrect odds, incorrect result, technical malfunction, or any other palpable mistake), nova88 reserves the right to void affected bets and correct the error. Affected users will be notified and stakes returned. This clause applies regardless of whether bets have already been settled.
Maximum payout limits may apply to certain bet types, game categories, or individual events. These limits will be communicated in advance where applicable. Contact customer support for details on maximum payout caps for specific markets.
Users are strictly prohibited from engaging in any of the following activities:
Violation of any of these prohibitions may result in immediate account suspension, forfeiture of funds, and referral to law enforcement authorities where applicable.
nova88 reserves the right to suspend or restrict access to your account at any time if we suspect a breach of these Terms, fraudulent activity, or any conduct that poses a risk to the platform, other users, or the integrity of our services. During suspension, you will not be able to place bets, request withdrawals, or access certain account features. We will endeavor to notify you of the reason for suspension and the steps required to resolve the issue.
You may request voluntary closure of your account at any time by contacting customer support. Upon closure, any remaining account balance (excluding active bonus funds and unfulfilled wagering requirements) will be returned to you via your registered payment method. Account closure is permanent and cannot be reversed.
If you feel that gambling is becoming a problem, you may request self-exclusion for a specified period (minimum 6 months). During a self-exclusion period, you will not be able to access your account, place bets, or claim bonuses. Self-exclusion requests must be made via customer support and will be implemented within 24 hours. For more information on responsible gaming tools, visit our Responsible Gaming page.
nova88 reserves the right to terminate your account with immediate effect if you have materially breached these Terms, engaged in prohibited conduct, or if we determine in our sole discretion that your continued use of the platform poses a risk. Upon termination, any account balance not associated with fraudulent activity or bonus abuse will be returned to you, minus any outstanding fees or liabilities.
Upon account termination, you must immediately cease all use of nova88 services. Any outstanding bets at the time of termination will be settled in accordance with normal rules. Terminated users are prohibited from re-registering or creating new accounts.
nova88 strives to provide uninterrupted service 24 hours a day, 7 days a week. However, we do not guarantee continuous, uninterrupted, or error-free operation of the platform. Scheduled maintenance, technical issues, or factors beyond our control (including internet service provider outages, DDoS attacks, or force majeure events) may result in temporary service disruptions. nova88 is not liable for any losses resulting from service downtime.
While we make every effort to ensure the accuracy of odds, results, account balances, and other information displayed on the platform, errors may occasionally occur. nova88 is not liable for decisions made based on inaccurate information. In the event of an error, we reserve the right to correct the error and void or re-settle affected bets as described in Section 7.6.
nova88 integrates with third-party payment processors, game providers, odds data suppliers, and other service providers. We are not responsible for the performance, reliability, or security of these third-party services. Your use of third-party payment methods or games is subject to the terms and conditions of those providers.
To the fullest extent permitted by applicable law, nova88's total aggregate liability to you for any and all claims arising from or related to your use of the platform shall not exceed the total amount deposited into your account during the 12-month period preceding the event giving rise to the claim.
nova88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of business opportunity, arising from your use of or inability to use the platform.
If you have a complaint or dispute regarding any aspect of nova88 services, you must first contact our customer support team via live chat or email ([email protected] — plain text, not clickable). Our support team will investigate your complaint and aim to provide a resolution within 7 business days.
If you are not satisfied with the initial resolution provided by customer support, you may request escalation to our senior management team. Escalated complaints will be reviewed within 14 business days, and you will be provided with a written explanation of our final decision.
Decisions made by nova88 regarding bet settlements, account disputes, and interpretation of these Terms are final and binding, except where prohibited by applicable law. nova88's decision-making is guided by industry best practices and regulatory standards.
Any dispute arising from these Terms or your use of nova88 services shall be governed by and construed in accordance with the laws of the jurisdiction in which nova88 is licensed to operate. Both parties agree to submit to the exclusive jurisdiction of the courts in that jurisdiction for resolution of any disputes that cannot be resolved through the internal complaint process.
These Terms and Conditions, and any disputes or claims arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the jurisdiction in which nova88 holds its principal operating license. nova88 services are provided to Indonesian residents under international gaming regulations, and all users agree to submit to the jurisdiction of the courts in the applicable licensing jurisdiction for the resolution of disputes.
Where local Indonesian law conflicts with these Terms, local law shall prevail to the extent required by applicable legal provisions, but such conflict shall not invalidate the remainder of these Terms.
nova88 reserves the right to amend, update, or replace these Terms and Conditions at any time. Material changes will be communicated via email to your registered address, via on-platform notification, or by posting a notice on the homepage. Your continued use of nova88 services following any amendment constitutes acceptance of the revised Terms.
It is your responsibility to review these Terms periodically for updates. The date of the most recent update will be displayed at the top of this document. If you do not agree to any amended terms, you must cease using nova88 services and close your account.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect.
If you have questions, concerns, or require clarification regarding these Terms and Conditions, please contact our customer support team:
For responsible gaming support, self-exclusion requests, or to report concerns about problem gambling, visit our Responsible Gaming page for dedicated resources and contact information.
By registering an account with nova88 and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. You confirm that you are at least 21 years of age, that you are legally permitted to engage in online gambling in your jurisdiction, and that all information provided during registration is accurate and complete. Failure to comply with these Terms may result in account suspension, forfeiture of funds, and termination of services.
You must be at least 21 years of age to use nova88. Only one account per person, household, or IP address is permitted. Providing false information or creating duplicate accounts will result in immediate account closure.
All deposits must come from a payment method registered in your own legal name. Withdrawals require 1× wagering of the deposited amount and may require KYC verification. Standard processing time is 5–15 minutes for verified accounts.
All bonuses are subject to wagering requirements that must be fulfilled before withdrawal. Bonus abuse, including creating multiple accounts to claim the same offer, will result in bonus forfeiture and possible account termination.
Using automated betting systems, colluding with other players, engaging in arbitrage betting, or using nova88 for money laundering is strictly prohibited and will result in permanent account closure and potential legal action.
Our comprehensive FAQ covers common questions about account registration, deposits, withdrawals, bonuses, and responsible gaming. For anything not covered there, our 24/7 customer support team is ready to assist.
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