nova88 is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, who we share it with, and your rights regarding your personal information.
This Privacy Policy is effective as of 1 January 2026 and was last updated on 1 January 2026. We review and update this policy periodically to reflect changes in our data practices, technology, and legal requirements. Your continued use of nova88 services after any update constitutes acceptance of the revised policy.
nova88 ("we", "us", or "our") operates the online betting and gaming platform accessible at nova88.beer and all associated services. We are committed to safeguarding the personal information of all individuals who register for and use our platform ("users", "you", or "your").
This Privacy Policy applies to all personal data collected through:
By creating an account and using nova88 services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with any part of this policy, you should not use nova88 services.
For the purposes of applicable data protection laws, nova88 acts as the data controller responsible for the personal information we collect and process. We determine the purposes and means of processing your personal data in accordance with international data protection standards and regulatory requirements applicable to online gaming operators.
If you have questions about how we handle your personal information or wish to exercise your privacy rights, you may contact our Data Protection Officer or customer support team using the contact details provided in Section 15 of this policy.
When you register for a nova88 account, we collect the following personal information directly from you:
When you access and use the nova88 platform, we automatically collect certain technical and usage information:
We may receive personal information about you from third-party sources, including:
nova88 processes your personal information for the following purposes:
Under applicable data protection laws, nova88 relies on the following legal bases to process your personal information:
Processing is necessary to fulfill our contractual obligations to you under the Terms and Conditions, including account creation, transaction processing, bet settlement, and customer support delivery.
Processing is required to comply with legal and regulatory obligations, including KYC verification, AML compliance, age verification, tax reporting, and responding to lawful requests from authorities.
Processing is necessary for our legitimate business interests, including fraud prevention, platform security, service improvement, analytics, and internal business operations, provided these interests do not override your fundamental rights and freedoms.
Where required by law, we obtain your explicit consent for processing activities such as marketing communications, personalized advertising, and the use of non-essential cookies. You may withdraw consent at any time through your account settings or by contacting customer support.
nova88 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only in the following circumstances:
We engage trusted third-party service providers to support our operations, including:
All third-party service providers are contractually bound to process your data only as instructed by nova88 and to implement appropriate security measures.
We may disclose your personal information to law enforcement agencies, regulatory bodies, courts, or government authorities when required by law, court order, or legal process, or when necessary to:
In the event of a merger, acquisition, reorganization, sale of assets, or similar corporate transaction, your personal information may be transferred to the acquiring entity, provided the new controller agrees to honor this Privacy Policy.
We may share your information with other third parties when you have provided explicit consent for such disclosure.
nova88 implements industry-standard technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. These measures include:
In the unlikely event of a data breach that poses a risk to your rights and freedoms, nova88 will notify affected users and relevant regulatory authorities in accordance with applicable data protection laws. Notification will be made without undue delay and will include information about the nature of the breach, potential consequences, and measures taken to mitigate harm.
While we implement robust security measures, you also have a responsibility to protect your account. You should:
nova88 retains your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, accounting, and reporting obligations. Specific retention periods are as follows:
While your account remains active, we retain all personal information necessary to provide services, including identity documents, contact details, transaction history, and betting records.
After you close your account (voluntarily or due to suspension/termination), we retain certain information for regulatory compliance purposes:
If your data is subject to a legal hold, ongoing investigation, or litigation, we will retain relevant information until the matter is resolved, regardless of standard retention periods.
Once the retention period expires, personal data is securely deleted or anonymized so that it can no longer be attributed to you. Anonymized data may be retained indefinitely for statistical and analytical purposes.
Subject to applicable data protection laws, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you. This includes identity data, account information, transaction history, and communication records. To exercise this right, contact customer support with your request.
If any of your personal information is inaccurate or incomplete, you have the right to request correction. You can update most information directly through your account settings. For information that cannot be self-updated (such as identity documents), contact customer support.
You may request deletion of your personal information in certain circumstances, such as when:
This right is not absolute. We may retain information where required by law or where we have a legitimate interest in doing so (e.g., for AML compliance, fraud prevention, or legal defense).
You may request that we temporarily restrict processing of your personal data in certain situations, such as when you contest the accuracy of the data or when you have objected to processing pending verification of our legitimate grounds.
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
You have the right to object to processing based on legitimate interests or for direct marketing purposes. If you object to marketing communications, we will cease sending promotional materials immediately. You can opt out of marketing at any time via the unsubscribe link in emails or through your account settings.
Where processing is based on consent, you have the right to withdraw consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
To exercise any of these rights, contact our customer support team via live chat or email ([email protected] — plain text, not clickable). We will respond to your request within 30 days. We may request additional information to verify your identity before processing requests.
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently, provide a better user experience, and deliver information to website operators.
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may prevent you from using certain features of the nova88 platform. Consult your browser's help documentation for specific instructions.
Some third-party service providers (such as analytics platforms and advertising networks) may place cookies on your device when you use nova88 services. These third parties are responsible for their own cookie policies.
The nova88 platform may contain links to third-party websites, services, or applications operated by our partners (such as game providers, payment processors, or social media platforms). nova88 is not responsible for the privacy practices or content of these third parties.
When you access third-party services through our platform, you are subject to the privacy policies and terms of those third parties. We encourage you to review the privacy policies of any third-party service before providing personal information.
nova88 does not control third-party cookies or tracking technologies placed by these services, and we are not liable for their data collection practices.
nova88 services are intended exclusively for individuals who are at least 21 years of age. We do not knowingly collect personal information from individuals under 21.
If we discover that we have inadvertently collected personal information from a minor, we will delete that information immediately and permanently close the associated account. If you believe that a minor has provided personal information to nova88, please contact customer support immediately.
Parents and guardians are encouraged to monitor their children's internet usage and to implement parental controls or filtering software to prevent access to online gambling platforms.
nova88 operates internationally and may transfer your personal information to servers and service providers located outside Indonesia. When we transfer data to countries that do not provide an equivalent level of data protection to Indonesia, we implement appropriate safeguards to protect your information, including:
By using nova88 services, you acknowledge and consent to the transfer of your personal information to third countries for the purposes described in this Privacy Policy.
nova88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, technology, legal requirements, or business operations. Material changes will be communicated via:
The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Your continued use of nova88 services following any update constitutes acceptance of the revised Privacy Policy.
We encourage you to review this policy periodically to stay informed about how we protect your personal information.
If you have questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact our customer support team or Data Protection Officer:
If you are not satisfied with how we have handled your personal information or if you believe we have breached applicable data protection laws, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
However, we encourage you to contact us first so that we have the opportunity to address your concerns directly and resolve the issue before escalating to a regulatory authority.
By registering an account with nova88 and using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. You confirm that you are at least 21 years of age and that all personal information you provide is accurate, complete, and up to date. You understand that we process your personal data as described in this policy and that you have the right to exercise your privacy rights at any time by contacting customer support.
nova88 adheres to internationally recognized data protection principles in all aspects of our operations.
256-bit SSL encryption, secure data storage, regular security audits, and strict access controls protect your information at all times.
We clearly explain what data we collect, how we use it, and who we share it with. No hidden data processing activities.
We collect only the personal information necessary to provide services and comply with legal obligations. No excessive data collection.
You have the right to access, correct, delete, and export your personal data. Exercise your privacy rights at any time.
Personal data is retained only as long as necessary for service delivery and legal compliance. Secure deletion thereafter.
Full compliance with international data protection standards, AML regulations, and regulatory requirements for online gaming operators.
Identity documents for KYC verification, contact details, payment information, account credentials, transaction history, and platform usage data. All collection is for service delivery and legal compliance.
Trusted service providers (payment processors, KYC partners, game providers), legal authorities when required by law, and business partners subject to strict confidentiality agreements. We never sell your data.
Active account data is retained while your account remains active. After closure, KYC records are kept for 5 years, transaction records for 7 years, and communication records for 3 years to meet legal obligations.
Access your data, request corrections, delete your information (subject to legal requirements), restrict processing, export your data, object to marketing, and withdraw consent at any time.
Our customer support team is available 24/7 to answer questions about data protection, privacy rights, and how we handle your personal information. Review our FAQ for common questions or contact us directly.
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